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Helpie FAQ

  • Myze uses a virtual stock layer. If items are missing, orders wait automatically until stock arrives, then production starts.

  • Orders only appear at production stations once all required materials are in stock.

  • Myze provides a dropshipping mode that lets external partners create products, submit orders, and rely on your production.

  • Each product defines its decoration method. Myze automatically routes items, sends DTG files directly to Brother devices, and sends DTF data to Cadlink/RIP systems.

  • Myze generates shipping labels via Sendcloud and supports combined fulfillment workflows including POD and stocked goods.

  • POD items receive individual labels, while bulk items are grouped for streamlined processing.

  • Myze generates QR labels for each job or item. Scanning ensures correct routing and full traceability.

  • Myze sends artwork to Cadlink, where files are automatically nested for efficient film usage.

  • Once production is complete, Myze can create shipping labels through Sendcloud, including pickup configuration.

  • Myze supports structured scan‑based flows and flexible bulk workflows depending on team preferences.

  • See our price list
    High‑volume pricing available.

  • Yes. Myze acts like a full POD backend. Webshops can connect directly so orders route automatically into your production and fulfillment workflow.

  • Yes. Premade products can be stored with locations and stock levels. These can be mixed with on‑demand items in the same workflow.

  • Yes. Myze offers a test account without triggering real production.

  • Yes. Through Cadlink, Myze saves print data into hotfolders that your RIP software processes. Myze is hardware‑agnostic for DTF workflows.

  • Myze reduces manual steps, prevents errors, centralizes orders, and increases transparency—making high‑volume production more scalable.

  • The API lets external systems create orders and trigger workflows directly inside Myze.

  • Myze manages job creation, artwork handling, station routing, scan logic, and automatic status updates.

  • When processes rely heavily on messaging apps, manual coordination, or become chaotic at higher volumes.

  • Myze works best with Brother DTG printers and with DTF setups using Cadlink/RIP for automated data flow.

  • Myze provides KPIs such as average print time, throughput, bestseller products, and peak load analysis.

  • Myze supports multiple UI languages, with more translations available. Payments run through Stripe with automatic currency conversion.

  • Designers need products for previews. Myze needs products for workflow handling. Stock stays in the webshop; production logic stays in Myze.

  • The fee ensures fair scaling for high‑volume users and allows unlimited shop connections and unlimited monthly orders.

  • Myze supports all Brother GTX printers (GTX4, GTXpro, GTXpro Bulk, GTX600). For the GTX600SB, Myze currently handles ripping and processing but does not provide analytics. Through RIP integrations like Cadlink, Myze can also work with non‑Brother DTG or DTF printers.

  • Myze supports DTG, DTF, embroidery, and sublimation. Brother printers are fully integrated, while other equipment can be connected through fulfillment stations or RIP systems.

  • No. Myze does not ship hardware. Myze provides recommendations for touch monitors, scanners, and label printers needed for fulfillment stations.

  • Myze stores all data in encrypted form on AWS servers located in Frankfurt. Automated testing and modern cloud security standards ensure data protection.

  • Yes. Manual orders can be added with customer details, items, and artwork. They behave exactly like automatically imported orders.

  • Yes. Bulk items can be grouped into one container with a single scannable code, reducing label use while keeping full traceability.

  • Yes. Myze can extend features when they align with product strategy. Highly specific workflows can be implemented through custom development if needed.

  • Yes. Myze can export order and product data. Integration depends on the capabilities of the external system.

  • Yes. Additional sites or partners can be added. Jobs can be forwarded internally, and Myze provides workflows for high‑volume multi‑location setups.

  • Yes. Supplier SKUs can be imported via CSV. Images or variants may need to be added manually until automated catalog syncing becomes available.

  • No. Myze does not include a design tool. External online designers can be used, and Myze receives the final print‑ready artwork.

  • Yes. Myze offers a native Shopware integration. Orders flow automatically into the Myze Order List.

  • Not yet. Deadline‑based planning is in development.

  • Yes. Myze stores all artwork in the cloud. Repeat orders can reuse stored templates, including placements and print settings.

  • No. Drafts are stored by the external design tool or webshop. Myze only receives the final artwork file.

  • Yes. Any connected location can create orders, upload artwork, forward jobs, and track production in a shared system.

  • Not at the moment. Partial‑release workflows are planned.

  • Partially. Unique assets per item can be stored, but automatic variation generation (e.g., numbering) must be prepared externally.

  • Yes. Myze tracks timestamps between scan points to show how long each order stays in each production stage.

  • You can create blank products or fixed‑artwork versions for recurring needs. These can be reused for future orders.

  • Myze provides API integrations for any webshop. Orders import automatically and status updates are sent back to the shop.

  • Tools like Zakeke or Teeinblue send final artwork files directly into Myze, which then manages the full production workflow.

  • Myze can export order data to external billing systems. Compatibility depends on each provider.

  • All orders—automatic imports, manual entries, emails, CSV—are combined into one unified Order List for consistent production.

  • Custom elements such as numbering are supported as structured production entries. Artwork preparation must be done externally.

  • Phone, email, or message‑based orders can be added manually and will appear in the workflow like any other order.

  • Variations can be configured as separate products or managed with structured checklists depending on workflow preferences.